Her career began in Chicago-area hospitals, emergency rooms, and courtrooms, where she conducted evaluations and provided advocacy. She went on to develop Family Recovery and aftercare programs, fostering her passion for guiding families and individuals toward the best treatment solutions for their loved ones.

As a respected national leader in behavioral health, Terri O’Connor specializes in advancing organizational growth, enhancing clinical outcomes, and optimizing client experiences. Her extensive experience in clinical assessment, systems-based interventions, and program development has made her a sought-after resource in the industry. With deep-rooted professional partnerships and a vast international network, she facilitates access to evidence-based treatment programs tailored to the unique needs of each client.

Terri is dedicated to modernizing healthcare systems by integrating best practices in clinical care, improving care coordination, and ensuring seamless transitions between levels of treatment. She works to bridge gaps between providers and clients, advocating for a patient-centered, data-driven approach that enhances long-term recovery outcomes. A champion of evidence-based interventions and systemic change, she remains committed to elevating standards of care and driving innovation in mental health and addiction treatment.